CHALLENGE

Transform the Aeroflot brand to encourage re-evaluation by international travellers.

INSIGHT

Awareness levels of Aeroflot were high, but the brand was plagued by dated perceptions. We needed to put ‘people’ and ‘trust’ back at the heart of the offer and make it uniquely Russian.

SOLUTION

After a 6-month evaluation,we set a new strategic foundation for the brand, with new values and a renewed purpose uniting its stakeholders. We applied a more ownable colour palette featuring blue and orange to all touchpoints from uniforms to baggage tags. Our new livery’s striking use of silver metallic paint emphasised quality and modernity, while the tail fins now proudly fly the colours of the Russian flag.

CLIENT

Aeroflot

SECTOR

Transport

REGION

Global

WHAT WE DID:

Consumer insights, brand strategy, research, brand design, brand management, livery, branded internal communications.